Support

Let’s get you unstuck.

For iPhone app, membership or launch-list help, email support@chaire.app. For privacy and account-deletion requests, email privacy@chaire.app. Both addresses reach Chaire’s operator, Kaung Zin Hein.

iPhone app

• If a Story voice demonstration cannot hear you, check microphone and speech permission in iOS Settings, or continue by typing.
• If connected voice is unavailable, use the typed route. The app labels scripted demonstrations separately from connected practice.
• For a missing membership, open the app’s Membership screen and try Restore purchases while signed in to the Apple Account used for the purchase. Apple manages billing and cancellation at Apple subscriptions.
• Settings has controls for local notes, reminders and analytics. If account deletion is available in your build, start it there; email us if it fails. Deleting a Chaire account does not cancel an Apple subscription.

Launch list

Check spam or promotions for your confirmation email. If the link expired, request a fresh confirmation from the home-page form. No address joins the list until its confirmation is completed.

When contacting us

Include the app version and a short description of the screen or error. Do not send passwords, purchase receipts, account tokens, voice recordings, transcripts or confidential workplace details by email.

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